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Omnichannel experiences for brands, services and products

Rita Barracha da Silva · Creative Strategist & Experience Designer

Future isn’t doomed, just a bit… unpredictable.

With every scroll, swipe, and pixel, technology reshapes the world around us — creating a landscape that’s at once digital and physical, immersive and intangible, deeply fascinating and slightly unnerving. As new media, information systems, and AI-powered experiences enter the scene, our future becomes less about screens and more about fluid, ever-reactive environments that push the boundaries of perception and interaction. We’re moving toward a reality where our surroundings not only see and hear us but also anticipate our needs, respond to our feelings, and yes, maybe even take note of our quirks (who knew every sigh, thought, or heartbeat could become data?).

In this next chapter, technologies like Artificial Intelligence, Augmented and Virtual Realities, and multisensory design are the tools helping us build experiences that are richer and more responsive, aligning with people’s needs in a way that feels both futuristic and beautifully human. The era of hyper-performance is here, where design is more than clicks and screens; it’s a dialogue between minds and machines, where our bodies and instincts may soon drive interactions with the complexity of the world’s most intricate systems.

But let’s keep it grounded.

As fast and complex as these changes are, my mission is simple: make life feel lighter, brighter, and a bit more delightful. I’m here to partner with brands, services, and products ready to bring creativity and strategy into alignment, crafting experiences that are thoughtful, memorable, and human-focused. My approach bridges the high-tech with the human touch, diving into areas like:

  • Business Strategy
  • Brand Positioning
  • Campaign Development
  • Research
  • Content Strategy
  • User Journey Mapping
  • Service Design
  • UX & UI
  • Product Experience
  • Prototyping & Testing
  • Project Management
  • Agile Methodologies & Scrum Mastering

By continually exploring emerging tech and the evolving human experience, I design with the future in mind. Whether it's mapping user journeys or engineering product experiences, I thrive on finding the sweet spot where innovation and empathy intersect. For me, this means keeping a finger on the pulse of the latest media and technology—leveraging new tools not just to solve problems but to envision new possibilities.

And here’s the paradox:

Today’s technology gives us unprecedented answers to human needs, yet it also creates an endless loop of new challenges. It’s a virtuous cycle where breakthroughs lead to better solutions, which spark more questions. Will there ever be a limit to this cycle? Maybe not. But that’s the thrill of it — there’s always another “what if?” and another chance to create something meaningful, immersive, and, hopefully, a little bit magical!